Company culture not like it use to be, growing too fast so employees get forgotten - Manager LiveRamp Employee Review

2.0
Oct 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Currently, work life balance, freedom, mostly great team managers, free food, health benefits, dog-friendly office. Not confined to a period of work hours, your desk, or the office.

Cons

Have been working here for over a year and have never received a pay increase, though responsibilities and workloads have increased. Company reorg has soured the atmosphere, lots of teams up in the air, people leaving right now because their teams have been eliminated due to reorg Health insurance isn't the best, I've had better at start ups that had less budget. Submitted referrals for interview consideration, company didn't even look at the referrals, ignored it for weeks but continued to spam linkedin that they were hiring for those positions. Company changed seat assignments and did not assign seats for my team. They told us to either work from home or float around. When we pressed for seating, they assigned two small desks for the handful of us in a dark back corner of an empty section. The company forgot about my team mates work anniversaries. They give out gifts on your work anniversary but they let us fall through the cracks. Reached out to the team that gives gifts and their only response was "we have a new gift system starting two weeks ago" but didn't even try to correct their error. Stock price continues to fall Lunches get stolen on a daily basis from the fridge

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LiveRamp Response
6y
Fellow LiveRamper - Thanks for this review, especially the specific areas where you've seen things fall through the cracks as we've scaled this past year. In keeping with our culture of collaboration and continuous learning, here are some specific next steps based on your feedback: - On pay and performance: Discussing with your manager is a good next step (if not already). And in addition, my door is open anytime to talk through our pay philosophy. Our aim to to make sure that every LiveRamper knows how their pay is determined, so let's get this right for you. - On employee referrals: We value these a great deal! 1/3 of new hires come from referrals, though it sounds like we didn't close the loop with yours. Simply reach out to Erika Thorson-Garay, our Head of Talent Acquisition, with details on the roles you referred candidates into—that will help Erika's team ID and address the root cause. - On health insurance: Our health coverage is in the top quartile relative to our peers. While that puts us well above average, there are surely companies feature even lower costs. We use employee feedback to determine where to invest in benefits, which led to our doubling of our 401(k) match to 100% in 2019, as well as 16 weeks of paid parental leave for our U.S. team. - On anniversaries: We have a good solution for these moving forward, though let's get you your gift from the past year! Simply reach out to me and I'll personally make sure that you receive your anniversary swag. Many thanks again for this feedback—it's what makes us better. -Brandon

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