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      Lively

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      Lively reviews

      A facade - CSA - Customer Service Associate Lively Employee Review

      1.0
      Oct 11, 2025
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      remote work, that’s really it.

      Cons

      Everything. Lack of trust from managers. Company’s values are not lived by and only a facade to sell more business, get more accounts. Will lay people off after spending for an all hands retreat. Get sick during the busy time of year? They don’t care. You’re just a number.

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      5.0
      Oct 8, 2025
      Customer support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, PTO, Understanding Managers, Friendly and Smart Coworkers, Ethical Leadership

      Cons

      Work Volume could be high and unevenly distributed during the busy times. Sometimes difficult to communicate with Engineering or outside vendors in a timely manner.

      4.0
      May 20, 2026
      Regional sales director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great senior leadership & co-founder culture. Fun company to work for, growing and very focused on customer experience

      Cons

      There is a certain mid manager that is a true culture vulture. Be warned.

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