Underpaying Boys Club - Account Manager Lockton Companies Employee Review

1.0
Aug 19, 2022
Recommend
CEO approval
Business Outlook

Pros

401k retirement package, health insurance, 47.5 hour work weeks

Cons

Too many cons to count. -Unless you're a (white male) producer, you are underpaid and unappreciated at Lockton. Everyone is told to worship the ground the producers walk on, yet they treat everyone beneath them so poorly. They also make an average of $700k per year while the people actually servicing their accounts do all the work and are barely given $3k annual bonuses on top of their $57k salary. Some people at Lockton have law degrees, a second bachelors degree, or a masters degree and are still not payed extra for having more degrees and experience than others. -The men go on regular golf trips during the work day, while the women are expected to keep working. When this was brought to some of management's attention (after different women have brought this up multiple times) they then limited their golf outings. They'd rather not go golfing than just invite the women, even the women who actually golf, to join them? How insulting. -The amount of micromanaging and inconsistency is overwhelming. Some managers are extremely strict about overtime, then approach you when things aren't getting done, even though these things could be done if they allowed overtime. Some managers make entry level associates wait 2-4 YEARS before promoting or giving them a fair raise, while others promote at a normal rate. A lot of AEs speak to others as if they're children and do not change anything even when politely confronted. -Other offices in the Texas series have more social gatherings, catered in lunches, networking events, etc. while the Dallas office does not. Lockton saw 27% company growth this past year (someone else also mentioned this in the comments below), but no one know where that money is going? Back to the producers and Lockton family, instead of the people doing actual work? Most likely. -The amount of favoritism and nepotism is concerning. I've never been with an organization that has entire families working at a company, especially when some of them do not deserve the roles they have. So many interns and associates work at Lockton because their dads also work in insurance. Even when nepotism isn't present, it's clear that some employees are blatantly treated better than others. The worst part is they don't even try to hide it. -There is no training. No one has time to train you or explain things. Yet, managers will use your lack of insurance coverage knowledge as an excuse to not promote you or give you raises. -No one listens to you. People ask for our advice, then completely ignore it. Multiple people have said that Lockton does not even ask for feedback or reasons for leaving during exit interviews. Who doesn't even ask the most important question in an exit interview? -Things are going downhill at Lockton fast. Retention and management is poor. The turnover for ASAs, AAMs, AMs, cert unit specialists, etc. is extremely high because of low pay yet no one makes changes or seems to care.

Explore other reviews about Lockton Companies

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Lockton fosters a great team environment. It has been very nice to work for such a great company!

Cons

It can be a little overwhelming at first like any other transition but they offer a lot of support!

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

A true “team effort” environment. I think it really depends on who your team lead is and the dynamic of the group you work with. You will get a ton of experience fine tuning skills as they provide constant trainings and resources to learn. Decent pay when compared to competitor companies and great 401k plan. Plenty of company and marketing events. Hybrid work is great. Again to preface, who you work with can make or break the atmosphere, but everyone I’ve met has been extremely nice and willing to help. Opportunities to grow within the company.

Cons

Health benefits could be better. Company is really pushing new business and there can be a lot of work and last minute fires to put out that can feel daunting. There have been quite a few times I’ve worked late into the night to get things wrapped up. You need to self organize or things can easily fall through the cracks very quickly. A lot of meetings that can take up a majority of your day - leaving less time to get actual work done.

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