7y
Dear Former LogicMonitor Employee,
Thanks for the review. We have invested a lot into our beautiful offices as we believe it is important to work in an enjoyable and creative space. Being downtown in both Santa Barbara and Austin has allowed us to be in the center of everything – creating a dynamic environment for everyone!
We also believe that all employees should be valued and heard, and we strive for transparency, to allow our employees to be at the center of our incredible growth journey. Monitoring is not a particularly exciting industry – I always say that in my talk to all new employees. *We* care about delivering the best monitoring so that our customers don’t have to. But as other reviews here (and our customers) attest – the product is loved and well received.
We are always trying to improve our diversity, across all landscapes, including different backgrounds, gender, ethnicities, and diversity of thought. I know personally from product design meetings, that the more diverse the viewpoints that are heard, the better the final ideas and outcomes – and we aspire to this diversity in all departments. Unfortunately, as with many other tech companies, though we are actively improving our diversity, it is not yet where we want it to be. However, we spend a lot of time and resources focusing on this – through recruiting, events, and retention efforts.
Regarding the lack of vulnerability – our goal at LogicMonitor, and mine personally - is to claim ownership of mistakes, be comfortable in admitting that we don’t know everything, and that we are imperfect. Being comfortable with those truths is how we learn. (Something else I say in my new employee talk!) This is also something that we have made steps to address, from CEO on down. I don’t know if you were here for the most recent leadership lean in, but the CEO acknowledged several areas that we are making an effort to work on, both as a company and him personally as a result of his 360 review.
And rest assured – the executive team and Vista are very aligned on achieving a great company!
Thank you again for your feedback. It is valued!
Best regards,
Steve Francis, Founder and Chief Evangelist