Solid stepping stone position - Service Desk Technician Logicalis Employee Review

3.0
Sep 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Half of the managers/leads are very solid. They are smart hard working and receptive, the other half........ One manager in particular would "go to bat for you" Could come across hard, but in reality actually cared about his team Very nice office, co workers were great very few bad apples

Cons

positions just didn't seem to open up, good for those people, not good for people like me wanting a new challenge after a year. people largely stayed where they were, even more lateral moves like changing accounts wasn't common monthly reviews, they are short, have little information that helps you, and the one complaint that was leveled at me I couldn't get any information about. not in regards to which user complained, but even exact nature of the complaint. so that clearly helped no one. How can you fix an issue you have are not aware of???

Explore other reviews about Logicalis

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great managers, fully remote work from home, fast and transparent hiring process, great for people trying to get into service desk and IT, very supportive culture

Cons

Low compensation, heavy workload, few opportunities for upward mobility

4.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

over all it is okay

Cons

over it is not okay

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