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London Computer Systems

Engaged Employer

Poor Communication comes off as lack of interest from management - Anonymous employee London Computer Systems Employee Review

2.0
Aug 15, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

LCS has a beautiful new building, The employees are mostly top notch, There is a very strong focus on the customer. Some departments get lot of face time and attention from their managers and their departments grow as the business does. The company has an active social committee run by the employees. The pay is good.

Cons

The managers are very secretive about well everything. Even when people quit they are asked not to say anything and a email goes out 1-2 days prior to the employees last day. If you have an idea, complaint, or a request you will not hear back from most of the managers about it. Several of the small departments get over looked. They are over worked, under staffed, and seem to go unnoticed. Combine that with the Secretive nature or just plain lack of communication with those teams and it makes it very hard for them to do their job to the best of their ability. It also makes it hard to keep a positive outlook since you have no way of knowing if relief or if anything is going to change. Long hours, Expect long hours in most departments. While there are deadlines as with any company. Many of the long hours are a direct result of poor planning on projects timing from the management, the work load vs staffing not lining up, or the lack of resources to improve processes resulting in inefficiency.

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London Computer Systems Response
9y
Thank you for your thoughtful review. Since LCS has grown quickly it can be difficult to find qualified and trained employees to fill all roles within the organization. Last year we hired over 50 employees and recently we have implemented new programs that focus on increasing internal training and systems in order to put a larger focus on developing our current employees for future roles. Here at LCS communication is very important to us. Before making any type of announcement to all employees first we consider who the announcement might impact and have face to face conversations with each of those employees. While taking this approach may delay communication to others in the organization we feel that it's important to have appropriate conversations with those that are most impacted rather then rushing to make announcements to all employees.

Explore other reviews about London Computer Systems

5.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Best company culture ever. Tons of events and social opportunities.

Cons

Some people are weird but every company is like that.

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London Computer Systems Response
3mo
Thank you for sharing your experience. We are glad to hear that our company culture and the many events and social opportunities stood out to you. Creating an environment where employees can connect, collaborate, and enjoy their time together is something we value greatly. We appreciate you taking the time to leave a review and be part of the LCS community.
4.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Nearly everyone at the company is kind and helpful. The room for growth is there if you take it. Company culture is the best I have seen in Cincinnati.

Cons

Disconnect between departments. Major improvements needed in workflows and processes. Sometimes it does not pay off to work harder than others here.

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London Computer Systems Response
2w
Thank you for taking the time to share your feedback and for recognizing the supportive culture we strive to create at LCS. We are proud to hear that you’ve experienced kindness, collaboration, and opportunities for growth throughout your time here. Creating a workplace where employees feel supported and empowered continues to be a major focus for us. We also appreciate your honest feedback regarding departmental communication, workflows, and employee recognition. As we continue to grow, maintaining strong alignment across teams and improving internal processes remains a key priority. Feedback like yours helps us identify areas where we can improve and continue evolving as an organization. We agree that employees who consistently go above and beyond play a critical role in our success, and we are always evaluating ways to better recognize and support those contributions. Thank you again for your thoughtful insights and for being part of the LCS team.
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