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London Computer Systems

Engaged Employer

Good work place culture - Product Support Specialist London Computer Systems Employee Review

3.0
Aug 31, 2021
Recommend
CEO approval
Business Outlook

Pros

Great company culture Pretty good benefits

Cons

There is a lot of secrecy in the company and things often aren't explained to lower level employees until basically the customers find out. Brand new support reps are usually expected to work the 10-7 shift without being given the option to work the other shifts.

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London Computer Systems Response
4y
We love our Support team, they are one of the best in the business! In fact our support team has even won a Stevie American Business Award for Customer Service Department of the Year. In order to make sure that we are able to provide that type of high level support to our customers, we are open from 8 a.m. - 7 p.m. each day with multiple different shift options.

Explore other reviews about London Computer Systems

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, co-workers that are helpful and never make me feel less than, flexible hybid schedule, a product/mission/leadership I am happy to work for.

Cons

Not really a con since I am not experienced enough yet,.. but I just hope their pay increases match what is being offered in the open market as I progress in experience, I would stay here for life as long as I am not missing out on any financial opportunities that would help make my life more secure.

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great corporate culture. Everybody above me in the chain of command, including the owner, is intelligent and treats people with respect. I wish that I had come here 20 years earlier. They invest in their people rather than treating us as number.

Cons

Employment is mostly limited to the Cincinnati area, which is fine for me.

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