poor management - Cell Culture Technician Lonza Employee Review

2.0
Dec 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Small site encourages close interactions with colleagues. Easy parking. Reasonable pay.

Cons

The R&D team as well as the QC team would be the best options for those seeking employment at Lonza RTP. The Production team is best described as poorly managed. The management are disconnected from the staff and lack clear and effective communication. The training strategies have room for significant improvement and the technicians all feel extremely undervalued when compared to other departments. There are constant issues with the facilities. The labs are a crowded and disorganized space to work in. Employees are expected to commit to way too much overtime with little to no work-life balance. High turnover rate in production and employee dissatisfaction. Benefits could be better (United HealthCare is an issue as they have reduced coverage).

Explore other reviews about Lonza

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Diverse opportunities across departments as one wanted

Cons

Provide decent pay and benefits

2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Compensation (for higher level associates/senior management positions)

Cons

1) Work/life balance - leaders don't honor paid time off. Many teams expect you to be available during paid time off periods 2) Benefits - employer doesn't offer employer-subsidized vision insurance 3) Holidays - employer doesn't offer MLK Day and Juneteeth as paid days off, indicating how little they value diversity, inclusion, and belonging 4) Promotions - political; not based on merit 5) Mandated 5 day return-to-office to enable "in person collaboration" while at the same time offshoring jobs to cheaper markets. 6) PTO - based on tenure, but I think Lonza prefers high turnover so they don't have to give people time off (if they even honor it in the first place - see con 1) 7) Lack of harmonization - for an established CDMO, I was surprised at the level of misalignment between sites and the lack of standardization of processes

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