Very unorganized, no support from anyone once hired and done with training. - Anonymous employee Love 2 Learn Consulting Employee Review

Straight and to the point! We appreciate this. We’re thankful for the suggestions to support our staff a bit and we’re disappointed that we missed the target on this with you. We work really hard to ensure that all our staff is supported. Delivering exceptional services is our goal and that starts off with: - L2L’s continuous training of staff on all levels o Fidelity training at sessions o Peer training with shadows & overlaps o CEU opportunities o Speaker Series o Monthly meetings (Lead BIs, Parent Consultants, Supervisors) o KUWTL Club – reviewing articles - Case SUPs and Regional Directors o Sharing the knowledge o Monthly Mentor meetings (staff sign up with Case SUPs they want mentorship from) o Available to direct you to resources as needed L2L fosters opportunities for collaboration, whether with your Case SUP, available BCBA, Mentor or fellow BIs at session, at SSG, over the phone, through email or text, or BI Voice Meeting, to bounce ideas and suggestions about anything and everything but specifically in this case toys and creative ways to use what may be available at families’ homes. We do not want or expect staff to purchase toys for clients, even though staff do so. Here are a few resources that we offer as part of the team: - All of our behavior interventionists with a company bag full of brand-new learning manipulatives, this is very rare among agencies like ours. - Toy check out available at all times - Our clinical work is to make appropriate recommendations to family as to what their child needs. - If there is a family who can’t obtain the basics- we recommend reaching out to the supervisor to assess if additional resources need to be provided. - We have a Toy Drive quarterly before our BI Voice Meetings so staff can swap toys they no longer use and switch with colleagues Scheduling is always evolving. We see that it has landed as unorganized to you and we’re always working towards perfecting this. They are now supported by their Regional Directors to ensure that the daily and future needs of both families and staff are met with ease. Here’s a few things about our Scheduling team: - Consists of passionate team members here to support both team members and families’ needs every day - Schedule daily for 150+ Behavior Interventionists combined in Orange County, Inland Empire and San Diego - Schedule daily for 400+ families – making an impact alongside our amazing clinicians We’re thankful for the valuable feedback. If you have any further suggestions on how we can support our staff, my direct line is – June Moetului 714-292-2322 ext. 1004; june@love2learnconsulting.com.