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Lowe's Home Improvement

Engaged Employer

Decent pay but little support when you need it. - Sales Specialist Lowe's Home Improvement Employee Review

3.0
Jun 15, 2008
Recommend
CEO approval
Business Outlook

Pros

Working at Lowes as a sales specialist I get a higher hourly wage than I could find at almost any other job for my age and experience. As a bonus, commision rates are decent and definately supplement your paycheck.

Cons

A lot of the times you don't get the support you need from management. At Lowe's you are expected to start with your direct supervisor if you need help with a problem and if you don't get anything from them you are expected to work your way up the chain. You tend to lose interest somewhere in this chain and can become verry unsatisfied and unmotivated. If you take it directly to the top, they will frown on you for not taking it to your direct supervisor. Also, as an added bonus They no longer work with school schedules because "corporate is getting stricter about schedules."

Explore other reviews about Lowe's Home Improvement

5.0
Oct 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Supervisors are supportive, allow you to learn skills from nearby departments to help during busy times

Cons

Could use more part time cashiers to cover call-ins.

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

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