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Lowe's Home Improvement

Engaged Employer

Good place to start, but don't think that you'll grow over there. - Tools and Hardware Associate Lowe's Home Improvement Employee Review

3.0
Jul 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Good first experience, taught me a lot about the competitive world that we live in.

Cons

Bad management. The Store manager looks like he doesn't care about the store, ASMs that do whatever and don't accomplish anything. Elder associates don't help, they just walk around.

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Lowe's Home Improvement Response
5y
Thank you for letting us know about the issue you experienced with management. Your feedback helps us get better. We are looking into this issue and hope to provide a better experience in the future.

Explore other reviews about Lowe's Home Improvement

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful management, so nice, understanding, and appreciative.

Cons

I wasn't getting enough hours and I was working too hard

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

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