You're capable of more than Lower has to offer! - Operations Lower Employee Review

1.0
Oct 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Met some good friends that I will be in touch with for a long time.

Cons

Very poor communication between managers and their employees, confusion and hysteria are the norm at Lower. Rounds and rounds and rounds of mass lay offs, you can do everything right and your job will never be safe. There is always a sense of "walking on egg shells" as a result of the lay offs and this is not something you should live with everyday as a good employee with tenure. Many operations employees are ruthlessly overworked for the amount of money they make. Work-life balance is non-existent. The office is very much immersed in locker room culture. You are only liked and valued by management if you're one of the "bros". Many managers are obviously overwhelmed and not ready to take on the job they have, and will take any opportunity to speak poorly about an inferior behind their back if that person does not conform to the locker room culture. Managers' often leverage their positions of power in order to gain something in their personal lives. That being said, the entire office is a screaming conflict of interest with wildly inappropriate relationships between managers and subordinates that effects the livelihoods of other employees (don't hesitate to read between the lines here). HR is completely under the thumb of upper management. Legitimate concerns and issues fall on deaf ears because facing these issues would be detrimental to management (see previous paragraph). Overall, you have no advocate as a non-manager employee.

Explore other reviews about Lower

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-incredible earning potential -supportive management that cares about the LO's -All the tools supplied to succeed -Great work culture, lots of fun events -Communication between team members

Cons

- sometimes files take longer than expected to close - unexpected variables in the loan process

avatar
Lower Response
1mo
Thank you for taking the time to share your feedback! I'm glad you value the great work culture and supportive management. We understand some files take longer than expected to close. Lower is continously working to streamline and approve our processes to help our borrowers.
2.0
Jul 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good learning environment. Fast paced.

Cons

No structure. No organization. Work is all over the place. No transparency from executive. Low pay. High expectations

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