Pros
* Endless supply of challenging, high-value customer problems to work on * Competent colleagues
Cons
* I recently joined and feel like I've run into a buzz saw where every customer engagement is a failure setup because Sales operates unchecked and the Product has severe gaps and flaws. * Support from Engineering is lacking. Eng generally seems under water and wipes their hands clean from having to help the field. * Product management is absent in the company. Major red flag for a company our size. * There's a bloated Customer Success organization whose value prop is dubious. * Senior leadership is jittery and indecisive. * Senior leadership operates in a bubble. * Based on my small but growing sample, it seems that most of the soldiers are unhappy with the generals.