Terrible Company - Field Service Technician Luck Grove Telecom Employee Review

Luck Grove provides a unique opportunity to work alongside talented professionals in a fast-growing and evolving industry. The company offers exposure to a wide range of projects, encourages innovation, and gives employees the chance to make a real impact. Leadership is accessible, the culture is collaborative, and there are strong opportunities for professional growth for those willing to take initiative and contribute.

As with many growing companies, processes and priorities can evolve quickly as the business expands. Success at Luck Grove often requires flexibility, strong communication, and the ability to adapt to changing client and project needs. That said, leadership is continually working to improve systems, processes, and resources to support the team's long-term success.

Immediate coworkers on the floor are kind, competent, and care about one another. Lower management is flexible, friendly, and understanding. The work itself is interesting, and the telecom industry is super cool to learn about. Plenty of opportunity for overtime.

Morale is low, people are quitting or trying to, and no one is being hired in-office to pick up the workload of former employees. Help managing stacking workloads is often promised but never delivered, leaving some teams to crush overtime just to put a dent in deadlines. Late nights and busy weekends. Cross-training team members to assist with new tasks isn't consistently handled due to being short-staffed. Little to no incentive to exceed expectations. Employees who work hard earn more roles and responsibilities without seeing promotion or compensation review. Annual cost-of-living raises aren't guaranteed even for high performers. Bonus opportunities are tied to a company-wide leaderboard system that favors certain types of work, punishing diverse workloads and certain teams. People who used to adore their jobs here are fighting demons just to clock in most mornings. Breaks my heart every day to hear so many express that they feel overworked and undervalued when it wasn't like that just a few years ago.