LOTS of system/admin work - Account Manager Lumen Employee Review

2.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

GREAT Boss. Solid Teammates Benefits Work schedule flexibility

Cons

TOO many systems to master Ridiculous quotas CONSTANT change (leadership, territory, leadership)

avatar
Lumen Response
4mo
Thank you for your insight into working at Lumen. We're determined to get better every day, so we value your feedback about change and trust. We recognize that change can be challenging. We are dedicated to showing up for each other every day, supporting a no-hero culture, and committing to the team's collective success. We're glad to hear that you enjoy your team, benefits, and work life balance. Thank you again for your feedback, we're glad to have you on board with us.

Explore other reviews about Lumen

5.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, everyone was very welcoming and accommodating. Management was pretty laid back but still expected results. This role was remote btw.

Cons

No bad things to say

avatar
Lumen Response
5mo
Thank you for sharing your story with us. We need feedback like yours to continue to make Lumen a great place to work. We're glad to know that you valued our work culture and agile working model! We play to win, so we're happy to have had you on the team. Best of luck to you in your career.
1.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home is only pro

Cons

So many issues. No raises. Layoffs everywhere. When those happen you have to do extra work (no additional pay) Toxic culture Leaders are DINOSAURS who should be cut. C suite delusional on growth expectations Run away from this place and don’t ruin your career.

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