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      Lumen

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      Will never be the same/ Merger Mayhem - Inside Sales Specialist Lumen Employee Review

      1.0
      Sep 29, 2011
      Inside sales specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work to life ratio Benefits Consistent schedule

      Cons

      Compensation Nothing consistent Right hand does not know what the left is doing No upward mobility No room to grow Revolving door Take it or leave it attitude Poor planning by upper management and it trickles down Pricing is not competitive for sales. Tenure before talent in terms of upward growth. Merger after merger

      Explore other reviews about Lumen

      5.0
      Jun 24, 2026
      Project coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      3d
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      3.0
      Jun 29, 2026
      Senior data scientist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Work Life Balance Unlimited PTO

      Cons

      A lot of Red Tape and Bureaucracy Offshore hiring and short term thinking in cost reduction policies

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