Centurylink is a nationwide company yet treats their employees very personal as a small business would. - Anonymous employee Lumen Employee Review

5.0
Feb 1, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, Advancement opportunities, and the pay are all above average with Centurylink.

Cons

When neighbors come to your house when you are off work to ask about their services. Which they could call customer service or repair.

Explore other reviews about Lumen

5.0
Oct 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Excellent work life balance and family friendly

Cons

Not enough growth in the field tech position

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Lumen Response
8mo
Thank you for taking the time to write a review. We're determined to get better every day, so we value your feedback about balance and growth. Lumen's investment in our people is essential to our success, we're so glad to have your feedback on your experience. Thank you again, we're happy to have you on the team.
2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits with remote work

Cons

Super unstable, coworkers getting laid off with no notice. Outsourcing jobs to India. The remaining employees expected to pick up the extra work.

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