Everything Has Gone Downhill Since the Merger - Anonymous employee Lumen Employee Review

1.0
Jun 9, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only pros are the leftovers of Legacy Qwest in EMG. Legacy Qwest was a semi-flat organization where employees were given some respect and had decent salaries and bonuses.

Cons

There are too many to list, but here are some key issues: Bonuses for legacy Qwest employees were cut post-merger Salaries for legacy Qwest employees are expected to decrease in 2013 so they can match the lower legacy CenturyLink salaries The relationships between the EMG and RMG groups is a political battlefield During a recent re-organization, employees were moved to different groups without an ability to express dissent; I was happy with my previous managers and was moved under a manager who actively holds a vendetta against my previous business unit

Explore other reviews about Lumen

5.0
Oct 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Excellent work life balance and family friendly

Cons

Not enough growth in the field tech position

avatar
Lumen Response
8mo
Thank you for taking the time to write a review. We're determined to get better every day, so we value your feedback about balance and growth. Lumen's investment in our people is essential to our success, we're so glad to have your feedback on your experience. Thank you again, we're happy to have you on the team.
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, good health insurance

Cons

Lots of RIFs, poor technical leadership in the highest levels, lots of wasted money and resources on third party vendors and contractors to just abandon those projects or vendors in short order. Poorly thought out data management decisions. Company is trying their hardest to look like a modern tech company with modern values, but most of it is virtue signaling.

See reviews by: Helpful|Rating|Date|All