Exec Asst. - Mulitple reorgs/restructuring over 4 years - Executive Assistant to Vice President Lumen Employee Review

2.0
Jan 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Decent salary & great benefits. Annual company-wide incentive bonus, even if you're not on sales/commission. Nice working environment & people. Flexible, work remote opportunities.

Cons

Hiring process took weeks, each step of the way. HR dept is completely inept & support staff (all levels) was kept in the dark after each reorg wondering if we'd have a job. Yearly merit increases were a joke, real incentive came from the yearly bonus.

Explore other reviews about Lumen

5.0
Oct 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Excellent work life balance and family friendly

Cons

Not enough growth in the field tech position

avatar
Lumen Response
8mo
Thank you for taking the time to write a review. We're determined to get better every day, so we value your feedback about balance and growth. Lumen's investment in our people is essential to our success, we're so glad to have your feedback on your experience. Thank you again, we're happy to have you on the team.
4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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Lumen Response
6d
Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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