Going downhill fast in 6 different directions - Sales Engineer Lumen Employee Review

2.0
Mar 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Large portfolio of products to sell Medical benefits are good

Cons

Level 3 did nothing to integrate TWT and Global Crossing when they bought them thus Centurylink really acquired 3 different companies to go with the not quite integrated Qwest Centurytel and Savvis. Leadership is completely absent from the day to day only to surface for the occasional quarterly call No raises across the board in 2 years RIFs happening constantly so people don’t know if they have a job in the future

Explore other reviews about Lumen

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Lumen Response
5d
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits with remote work

Cons

Super unstable, coworkers getting laid off with no notice. Outsourcing jobs to India. The remaining employees expected to pick up the extra work.

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