Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

Lumen

Engaged Employer

Lumen reviews

Good place for technical people - Manager Lumen Employee Review

4.0
May 13, 2019
Manager
Recommend
CEO approval
Business Outlook

Pros

Focus has changed from CMMi to project outcomes IT Services has been separated allowing internal IT to focus on internal projects CTO is very focused so leaders below him are obligated to be focused India HR has couple of top talent and HR leader is approachable Long timer high performering modest group of employees are the core strength of the company Open culture

Cons

Does not differentiate between performers vs non performers USA HR team does not have any knowledge of Indian cultural sensitivity so they don't address even simple problems Support groups are bureaucratic, lacks engagement

Explore other reviews about Lumen

5.0
Jun 24, 2026
Project coordinator
Recommend
CEO approval
Business Outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

avatar
Lumen Response
3w
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
2.0
Jul 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Benefits are great, medical coverages are great and there are a few plans to choose from that makes sense for you. Prescription coverage has changed a bit over the years and declined a bit but still within reasonable expectations. The additional perks and benefit services are great, lots of savings and reimbursement options. - teams are great and collaboration is necessary, but easy when you work with great people

Cons

- stability is a large concern for most of the population, as with any transformation and AI focused company there is a gap in the value of people vs. the value of time and money. It never used to be this way.

See reviews by: Helpful|Rating|Date|All
Related searches: Lumen jobs | Lumen salaries | Lumen benefits | Lumen interviews | Lumen conversations
Lumen reviewsLumen Manager reviewsLumen review