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      Lumen

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      Lumen reviews

      Disfunctional Family - Central Office Equipment Installation Technician Lumen Employee Review

      2.0
      May 23, 2019
      Central office equipment installation technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits and pay are very good.

      Cons

      My department manager joined in on the gossip and backstabbing that occurred. If he didnt like you, he didnt tell you all the different codes you can use for time sheet purposes and many times I would miss out on pay opportunities. Made work life absolutely miserable

      Explore other reviews about Lumen

      5.0
      Oct 17, 2025
      Field technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent work life balance and family friendly

      Cons

      Not enough growth in the field tech position

      avatar
      Lumen Response
      8mo
      Thank you for taking the time to write a review. We're determined to get better every day, so we value your feedback about balance and growth. Lumen's investment in our people is essential to our success, we're so glad to have your feedback on your experience. Thank you again, we're happy to have you on the team.
      2.0
      Jun 29, 2026
      Margin analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits with remote work

      Cons

      Super unstable, coworkers getting laid off with no notice. Outsourcing jobs to India. The remaining employees expected to pick up the extra work.

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