Pros
Pays pretty well if you're good on the phone. Your coworkers will outsell you because you because they blatantly lie to customers and nothing is done to stop them. The Boise offices have a nice view.
Cons
This is an extremely high stress call center. There is a policy of no absences for your first year. Not one. For any reason. So if you are a single mom, that pretty much counts you out. It's a sexist policy when you think about it. No matter how much you sell, they will constantly let you know that you are on the verge of being being fired. The strategy here is to rule by fear. And because you want to keep your job you will think "I should just lie to customers like my coworkers do, then I'll sell enough sales to satisfy them." Don't do it. CenturyLink is in a constant state of litigation. This job is not worth getting tangled up in one of their lawsuits. Don't do it. Keep looking.
