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      Lumen

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      Good Company to work but HR and Management Plays Tricks when it comes to Hikes - Module Lead Lumen Employee Review

      1.0
      May 3, 2020
      Module lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance Good Opportunities to work on new technologies

      Cons

      Management Politics Resource is never valued even though they are top performers Payband of old time employees are very low. If your are new employee like(2-3 years) and your compensation is up to the market standards, they will treat you as upper bracket employee and will literally give ZERO hike, just to match the salaries of old timers and bring them near market standard. The funny part is they do have the similar process called normalization but which they will not do it giving proper hikes.

      Explore other reviews about Lumen

      5.0
      Jun 23, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall great culture and team

      Cons

      Fully remote, not too much interaction with coworkers

      avatar
      Lumen Response
      1w
      Thank you for your feedback. We value your input. We have embraced an agile working model for select roles, enabling colleagues to work from home or in a blended, hybrid model. We're glad you value our culture and your team. Thank you for all the time you spent at Lumen. We wish you all the best with the next step in your career.
      1.0
      Jul 3, 2026
      Solutions specialist - overlay sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

      Cons

      Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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