Extremely Negative, No Work Life Balance - Lead Operations Analyst Lumen Employee Review

1.0
Aug 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Higher pay, a lot of opportunities within the company

Cons

Negative culture, no work life balance, non-supportive leadership, successes are not acknowledged, only concerned about dollars and showing how you are making the company money and how fast you can do it

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Lumen Response
5y
Thank you for taking the time to leave a review. We have been diligently working to ensure we have a positive, inclusive and employee centric culture through our One Company One Culture philosophy. As a current employee if you would like to discuss specific concerns you can contact us at CTLHRActionTeam@centurylink.com.

Explore other reviews about Lumen

5.0
Oct 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Excellent work life balance and family friendly

Cons

Not enough growth in the field tech position

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Lumen Response
8mo
Thank you for taking the time to write a review. We're determined to get better every day, so we value your feedback about balance and growth. Lumen's investment in our people is essential to our success, we're so glad to have your feedback on your experience. Thank you again, we're happy to have you on the team.
4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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Lumen Response
4d
Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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