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      Lumen

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      Lumen reviews

      Good yet not the best - Module Lead Lumen Employee Review

      3.0
      Oct 23, 2020
      Module lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Its a US product based MNC. You will find many people working here for 15-20 yrs. Work timing is flexible but it depends on the project you are in.

      Cons

      Work load and pressure depends on which team you are working. Hike is not the best you can expect. If you work from a Clean room project you need to keep your phones outside. Cafeteria and Infrastructure is not that good.

      avatar
      Lumen Response
      5y
      Thank you for leaving us a review. We are glad to see you would recommend working here to others.

      Explore other reviews about Lumen

      5.0
      Jun 24, 2026
      Project coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      1w
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      1.0
      Jul 3, 2026
      Solutions specialist - overlay sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

      Cons

      Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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