Merger Growing Pains - Product Manager Lumen Employee Review

3.0
May 14, 2014
Recommend
CEO approval
Business Outlook

Pros

There is opportunity to work on a variety of things, although the reasons behind that is the frustrating lack of business processes. The environment is good for those who thrive on an organic business structure and the ability to turn on a dime.

Cons

There is a significant gap in the communication of organizational goals and the low-level implementation, which creates great chaos and an insecure workforce. The organic approach to doing business and catering to every customized customer need worked when the company was smaller, but the merger has brought a great deal of conflicting values, work being repeated - unknowingly - by multiple roles, and sheer chaos. Many departments operate in a constant state of strained resources, leading to lengthy cycle times and conflicting priorities.

Explore other reviews about Lumen

5.0
Oct 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Excellent work life balance and family friendly

Cons

Not enough growth in the field tech position

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Lumen Response
8mo
Thank you for taking the time to write a review. We're determined to get better every day, so we value your feedback about balance and growth. Lumen's investment in our people is essential to our success, we're so glad to have your feedback on your experience. Thank you again, we're happy to have you on the team.
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, good health insurance

Cons

Lots of RIFs, poor technical leadership in the highest levels, lots of wasted money and resources on third party vendors and contractors to just abandon those projects or vendors in short order. Poorly thought out data management decisions. Company is trying their hardest to look like a modern tech company with modern values, but most of it is virtue signaling.

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