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      Lumen

      Engaged Employer

      Lumen reviews

      It's okay, 2 1/2 stars - Senior Software Developer/Analyst Lumen Employee Review

      3.0
      Apr 15, 2021
      Senior software developer/analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      They treat you like an adult - no drug test for employment or promotions (thank you Level3 in Colorado) When the office is actually open it's pretty nice

      Cons

      VPs push aggressively for new products, leading to extremely tight deadlines and a lot of miscommunications and mishaps in development & deployment Generally stressful environment Not even remotely agile but their marketing says otherwise Unpaid overtime is pretty common

      avatar
      Lumen Response
      5y
      Thank you for providing this feedback. As a current employee if you would like to discuss specific concerns you can contact us at CTLHRActionTeam@lumen.com.

      Explore other reviews about Lumen

      5.0
      Jun 24, 2026
      Project coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      4d
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      4.0
      Jun 24, 2026
      Principal site reliability engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, great benefits, great people to work with, boss is great, etc.

      Cons

      Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

      avatar
      Lumen Response
      4d
      Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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