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      Lumen

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      Lumen reviews

      Was good but pay is low, no promotion - Module Lead Lumen Employee Review

      2.0
      May 28, 2021
      Module lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      work-life balance relaxing atmosphere good onsite team onsite oppurtunities

      Cons

      low pay have to wait a lot for promotion no exciting project no work no scope to learn

      avatar
      Lumen Response
      5y
      We value all our employees and put a large emphasis on creating clear career-path advancement opportunities for all those who wish to further their careers. In addition, we have built an equitable, pay-for-performance compensation plan, where our employees are rewarded for their results. Our Compensation team regularly conducts market reviews to ensure Lumen pay is market competitive. As a current employee, we encourage you to speak with your manager about your concerns OR you can reach out to us at CTLHRActionTeam@lumen.com.

      Explore other reviews about Lumen

      5.0
      Jun 24, 2026
      Project coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      1w
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      1.0
      Jul 3, 2026
      Solutions specialist - overlay sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

      Cons

      Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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