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      Lumen

      Engaged Employer

      Lumen reviews

      Relaxed work place but cannot expect more than that. - Anonymous employee Lumen Employee Review

      3.0
      Aug 15, 2014
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not much work pressure except sometimes..but late night callls..office timing itself is 10.30-7.30.. In US day light saving days have to stay till 9.30 on the days of call -even women.Not nice hike . so much politics atleast in my team.no career growth atleast for 3 years. work life balance is good.

      Cons

      compensation is very bad and promotions are too too worse. distribution of work is not well planned.Good thing is no bench concept but in turn given a bad kind of work..repetitive.

      Explore other reviews about Lumen

      5.0
      Jun 24, 2026
      Project coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      6d
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      4.0
      Jun 24, 2026
      Principal site reliability engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, great benefits, great people to work with, boss is great, etc.

      Cons

      Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

      avatar
      Lumen Response
      6d
      Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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