Toxic HR Culture - Human Resources Lumen Employee Review

1.0
Sep 12, 2021
Recommend
CEO approval
Business Outlook

Pros

None to share after seeing the culture on week 2 of employment until I was done 10 months later.

Cons

An HR culture (promoted by the CHRO) of backstabbing, gossiping, lack of accountability, and finger pointing. Unhealthy competition, not for being the best, but rather for tearing down others. Unless you are willing to play into the toxic environment, you will be expendable regardless of your work product. Sharing concerns to the wrong leaders, including corporate council and business integrity dept, will lead to you having a target on your back. HR would never allow this behavior in the other areas of the company but enjoy it within the HR Dept.

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Lumen Response
4y
Thank you for taking the time to leave us a review. We believe our employees are our most valuable asset, and we will continue to work hard towards providing a great employment experience for everyone. We are disappointed to see you did not enjoy your experience working here.

Explore other reviews about Lumen

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Culture very good people

Cons

Tech stack is a little shaky

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Lumen Response
1mo
Thank you for your insight into working at Lumen. We value your input. We recognize how tack stacks can be shaky. We're committed to helping our leaders grow so that we can all succeed together. We're glad you enjoy our culture and people. Thank you again for your feedback. We're happy to have you on the team!
4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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Lumen Response
1d
Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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