Stay away from non-corporate jobs - Forecast Analyst Lumen Employee Review

1.0
May 13, 2022
Recommend
CEO approval
Business Outlook

Pros

No positives come to mind honeslty

Cons

While working at Lumen/Centurylink for 5 years I received one 3.5% raise after 5 years of being a top rated employee. There was a horrible culture where with enough years you could get away with murder and not be fired for anything, but your treated like crap if you don’t have 15 years under your belt. If you work work they’ll reward you by giving you more work with no increase in pay. I was hired as a contractor with the plan that they had to hire me full time after 6 months, but they immediately went back on their promise. The senior leadership are self-serving idiots who don’t understand their own business and will gaslight your at every opportunity. We were able to prove that the Minneapolis market needed to hire 200+ techs to get their numbers in line and they not only ignore it, but laid off more techs on top of it. There’s a lot more, but suffice to say don’t work for this company unless you can get a job in the corporate office.

Explore other reviews about Lumen

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Fully remote, good pay and benefits, flexible schedule, great work life balance

Cons

Changing industry landscape, affected by lay offs

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Lumen Response
2mo
Thank you for sharing your thoughts. Because of feedback like yours, we get better every day. We're sorry to read that you have had negative experiences with the changing industry landscape due to layoffs. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions. We're glad to hear that you valued our agile working model, compensation practices, benefits, and work-life balance. We are committed to ensuring that we can all succeed together. Thank you again for your feedback. We truly wish you the best of luck!
2.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work life balance, excellent time off so long as manager doesn’t micromanage/track and limit FTO, nice people, leadership has turned the business around.

Cons

No pay raises even with great performance review (5years with zero raise) No career growth/progression - been on a high-performing team for 5 years and not one person on the team has been progressed or promoted during that time. Little opportunity for career advancement and growth New jobs within the company are going to external hires, not much grwoth for current employees

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Lumen Response
3w
Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We are sorry to hear about your experience. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Your review will help us take any necessary action. We're glad you value work-life balance, our people, and leadership. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thanks for being part of the team.
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