Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Lumen

      Engaged Employer

      Lumen reviews

      Ok - Account Director Lumen Employee Review

      3.0
      Jan 30, 2025
      Account director
      Recommend
      CEO approval
      Business Outlook

      Pros

      good benefits and autonomy . si

      Cons

      Product set is minimal si

      avatar
      Lumen Response
      1y
      Thank you for taking the time to write a review. We're glad to hear that you are enjoying the benefits. Because of feedback like yours, we get better every day. We play to win, and we're happy to have you on board the team!

      Explore other reviews about Lumen

      5.0
      Jun 23, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall great culture and team

      Cons

      Fully remote, not too much interaction with coworkers

      avatar
      Lumen Response
      1w
      Thank you for your feedback. We value your input. We have embraced an agile working model for select roles, enabling colleagues to work from home or in a blended, hybrid model. We're glad you value our culture and your team. Thank you for all the time you spent at Lumen. We wish you all the best with the next step in your career.
      1.0
      Jul 3, 2026
      Solutions specialist - overlay sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

      Cons

      Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Lumen jobs | Lumen salaries | Lumen benefits | Lumen interviews | Lumen conversations
      Lumen reviewsLumen Account Director reviewsLumen review