Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Lumen

      Engaged Employer

      Lumen reviews

      Stay away - Marketing Manager Lumen Employee Review

      1.0
      Apr 3, 2025
      Marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only thing good about this company was that they had decent benefits.

      Cons

      This is a very top heavy company with a toxic work environment. It’s either my way or the highway with a lot of the top managers. Plus this is a pay for performance company so getting a raise is almost impossible! Get hired at your own risk.

      avatar
      Lumen Response
      1y
      Thank you for sharing your feedback with us. We're determined to get better every day, so we value your feedback about the work environment. This will help us more clearly take any necessary action. Thank you for all that you do at Lumen !

      Explore other reviews about Lumen

      5.0
      Jun 24, 2026
      Project coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      1w
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      1.0
      Jul 3, 2026
      Solutions specialist - overlay sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

      Cons

      Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Lumen jobs | Lumen salaries | Lumen benefits | Lumen interviews | Lumen conversations
      Lumen reviewsLumen Marketing Manager reviewsLumen review