WORSE COMPANY EVER - Technical Recruiter Lumen Employee Review

1.0
May 11, 2025
Recommend
CEO approval
Business Outlook

Pros

No pros no perks no clients no requirements to work with.

Cons

I strongly advise potential candidates to conduct thorough research before considering an opportunity with Lumen Solutions. Based on my experience, the company lacks fundamental structure and stability. Key elements such as a clear onboarding process, consistent communication, and even basic employee benefits like medical insurance were either poorly managed or entirely absent. A significant concern is the company’s leadership. The CEO is highly involved in day-to-day matters, but unfortunately, that involvement often manifests as erratic behavior and a lack of professionalism. Commitments made during the hiring process were not honored, and there seemed to be little regard for ethical business practices or employee welfare. Additionally, seeking feedback from current employees may not yield an accurate picture of the work environment, as there appears to be a culture of silence or fear about speaking openly. In summary, I recommend proceeding with caution and gathering information from former employees or neutral third-party sources before making any decisions.

Explore other reviews about Lumen

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work/life balance, generous paid time off, flexibility to get to appointments as needed, a revamped short term incentive program. Lumen's leadership has really transformed the culture and put the company on a form foundation for growth.

Cons

They are still working on systems integration and combining the multiple companies that were merged into the current company. Leadership has made it a priority to invest the resources necessary to integrate the systems, workflow management. At this point the changes are starting to become evident.

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Lumen Response
3mo
Thank you for your transparency about your experience. We need feedback like yours to continue to make Lumen a great place to work. We recognize that system integration is challenging. We're committed to prioritizing smooth changes and are always looking to provide support and guidance throughout. We're glad you're enjoying work-life balance, PTO, incentive programs, leadership, culture, and growth opportunities. We believe in helping everyone to reach their full potential. Thank you for being part of the Lumen team. We're glad to have you on board with us!
1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

Cons

Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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