Supportive and Growing - Anonymous employee Lumen Employee Review

5.0
Jun 18, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The team I work with is fantastic and everyone I interact with outside of my team seems to be as well. Everyone is highly invested in the company and its future. The company is also radically simplifying and modernizing internal systems and building significant improvements into inter-team communication and visibility. Lumen is in the news a lot for growth and new business but internally things are changing for the better as well.

Cons

None, honestly. It's a great place to work.

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Lumen Response
1y
Thank you for sharing your experience with us. We hope that you continue to enjoy the work culture. We're glad to have you on board with us.

Explore other reviews about Lumen

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Lumen Response
1w
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, good health insurance

Cons

Lots of RIFs, poor technical leadership in the highest levels, lots of wasted money and resources on third party vendors and contractors to just abandon those projects or vendors in short order. Poorly thought out data management decisions. Company is trying their hardest to look like a modern tech company with modern values, but most of it is virtue signaling.

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