Great technical talent, but alignment and clarity need work - Senior Software Developer Lumen Employee Review

5.0
Aug 11, 2025
Recommend
CEO approval
Business Outlook

Pros

- Talented and collaborative colleagues who genuinely care about doing good work. - Opportunities to work on large-scale, high-impact systems in telecom and networking. - Great management - Remote work flexibility and good work-life balance in most teams. - Room to influence technical direction if you take initiative.

Cons

- Organizational silos create friction and slow down delivery. - Communication gaps between different teams and delivery teams can leave priorities unclear. - Legacy systems and processes can be slow to change, even when problems are well known. - Tools and documentation often scattered, requiring extra effort to locate source of truth.

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Lumen Response
10mo
Thank you for taking the time to write a review. Because of feedback like yours, we get better every day. We appreciate your transparency regarding your experience with cross-collaboration and departmental communication. One of Lumen's core operating principles is Clarity, where we believe in communicating in a clear, concise, and thoughtful way. We hope that you feel comfortable discussing your concerns with your manager. We're happy to hear that your overall experience has been positive! Thank you again for your review and for everything you do with us.

Explore other reviews about Lumen

5.0
Oct 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Excellent work life balance and family friendly

Cons

Not enough growth in the field tech position

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Lumen Response
8mo
Thank you for taking the time to write a review. We're determined to get better every day, so we value your feedback about balance and growth. Lumen's investment in our people is essential to our success, we're so glad to have your feedback on your experience. Thank you again, we're happy to have you on the team.
4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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Lumen Response
5d
Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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