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      Lumen

      Engaged Employer

      Lumen reviews

      Excellent Place to Work! - Tecnical Support Lumen Employee Review

      4.0
      Sep 5, 2025
      Tecnical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent and low cost Benefits

      Cons

      We need a few more managers

      avatar
      Lumen Response
      9mo
      Thank you for taking the time to write a review. We’re glad to hear you’ve had a positive experience and value the benefits we offer. Lumen’s investment in our people is essential to our success, and developing new skills supports and fosters the behaviors that help transform our culture. We appreciate your feedback, and we’re happy to have you on the team!

      Explore other reviews about Lumen

      5.0
      Jun 24, 2026
      Project coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      5d
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      2.0
      Jun 29, 2026
      Margin analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits with remote work

      Cons

      Super unstable, coworkers getting laid off with no notice. Outsourcing jobs to India. The remaining employees expected to pick up the extra work.

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