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      Lumen

      Engaged Employer

      Lumen reviews

      Great Benefits - Good Pay - But Excessive time demands on exempt employees - Senior Program Manager Lumen Employee Review

      4.0
      Sep 10, 2025
      Senior program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has great benefits and pay relatively good.

      Cons

      Exempt employees had no work life balance. Expectations set by others not always understanding full scope of the job or demands.

      avatar
      Lumen Response
      9mo
      Thank you for sharing your experience with us and for your many years at Lumen. We’re glad to hear you valued the strong benefits and competitive compensation during your time here. We believe in a balanced work life, where our employees can take time for themselves and their loved ones to recharge so we’re sorry this was not your experience. We truly appreciate your feedback and wish you all the best as you continue on with your career.

      Explore other reviews about Lumen

      5.0
      Oct 17, 2025
      Field technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent work life balance and family friendly

      Cons

      Not enough growth in the field tech position

      avatar
      Lumen Response
      8mo
      Thank you for taking the time to write a review. We're determined to get better every day, so we value your feedback about balance and growth. Lumen's investment in our people is essential to our success, we're so glad to have your feedback on your experience. Thank you again, we're happy to have you on the team.
      4.0
      Jun 24, 2026
      Principal site reliability engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, great benefits, great people to work with, boss is great, etc.

      Cons

      Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

      avatar
      Lumen Response
      4d
      Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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