Does Lumos Labs pay their employees well?

According to anonymously submitted Glassdoor reviews, Lumos Labs employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Lumos Labs. This rating has been stable over the past 12 months.

How satisfied are employees working at Lumos Labs?

69% of Lumos Labs employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lumos Labs 4.5 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Lumos Labs?

Software Engineer (3) , Customer Service Representative (2)

What are the pros of working at Lumos Labs according to real employee reviews?

"The environment is great, people are really helpful and open to help." ((in 8 reviews)); "+ Decent benefits, with some unique options like Grand Rounds and OneMedical" ((in 4 reviews)); "Flexible hours (typical office hours 10:30am to 7:30pm)" ((in 3 reviews)); "Unlimited PTO" ((in 3 reviews))

What are the cons of working at Lumos Labs according to real employee reviews?

"We've erred on the side of giving too much freedom." ((in 2 reviews))

What are employees saying about Lumos Labs layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lumos Labs layoffs and their outlook for job security at Lumos Labs in 2026.

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Lumos Labs reviews

A fun place to work - Customer Service Representative Lumos Labs Employee Review

5.0

Aug 14, 2012

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible hours Flexible time off Free food and drinks A games room you can hang out in whenever you want Awesome coworkers

Cons

My job does not have the benefits (ex: unlimited paid time off, end of year bonus) that all other positions at the company have.

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5.0

May 20, 2022

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Supportive environment, great benefits, good culture.

Cons

Sometimes chaotic and unclear priorities from upper management (who are now gone, to be fair).

3.0

Oct 8, 2025

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Highly-regarded product benefitting people looking to strengthen their cognitive abilities Teams of people dedicated to doing their best for the company and customers Solid cross-team collaboration

Cons

Unclear long-term strategic plan Layoffs of onshore (US) teams

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Lumos Labs

A fun place to work - Customer Service Representative Lumos Labs Employee Review

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