Overall a good place to work - Anonymous employee Lush Employee Review

4.0
Oct 2, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I’ve been a seasonal sales assistant 3 times at Lush and had an overall good experience. Working at Manchester Market Street for 1 year was more unpleasant, the team felt quite cliquey and it was obvious I didn’t fit in, however working at Middlesbrough is still one of my favourite jobs to date, the team there are friendly, supportive and the job itself was fun.

Cons

It seems the working experience can change depending on which branch you go to.

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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