Pros
Staff benefits are VERY nice (50% discount, 2 free products a month, can take anything home as a sample) MOST coworkers are great, very diverse cast, I felt very comfortable to be myself The work (talking to customers about products) itself is easy, and is intuitive. Perhaps one of the best retails jobs out there.
Cons
Part of the job is hosting parties, usually for children, unfortunately no way out of it -- these take place on the shopfloor, even when it's very busy. Supervisors and management have a culture of saying things very indirectly, gossiping can become a problem, or they will say things directly but will not give any time to act upon it. They expect you to do your own training outside of paid hours, if you are a Lush fan and know the products already you will be fine but if you're like me and haven't used any before working there they will somehow blame the lack of knowledge on you. They boast about the brand values and diverse cast of employees, yet if you demand access requirements they will not budge.