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      Lush

      Engaged Employer

      Lush reviews

      Woes of a stock boy - Stock Assistant Lush Employee Review

      4.0
      Jul 13, 2016
      Stock assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      50% discount and very accommodating staff. Lush are really paving the way forward in equality and diversity and although I didn't personally benefit from this, the staff and company policies are really generous. The work wasn't particularly stress full either - delivery days were busy and Christmas was pretty nightmarish but Jan - November, fine.

      Cons

      I was restricted on speaking to customers and actively told not to do so. That then went onto being told not to speak to other members of staff unless it's about the work. I felt like an unvalued cog, and the workload was made out to be far more stressful than it was - I had days so quiet that I cleaned out all the cabinets in the back and bleached them. Not part of job description, just something to do.

      avatar
      Lush Response
      9y
      Hello, Thank you for your honest review here and I am glad to hear that you enjoyed your time at Lush. There is a lot of cleaning involved in the role that you were doing, it's important to us that our fresh products are stored in the best condition possible, but understand that this is not always the best part of the role. Thank you for taking the time to respond, your feedback is really valuable to us.

      Explore other reviews about Lush

      5.0
      Jun 16, 2026
      Part time floor leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company culture, lots of free products, amazing people. I truly love working here.

      Cons

      Pay is not fair for amount of work

      3.0
      Apr 14, 2026
      Floor coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

      Cons

      High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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