Disorganised management, lack of respect and voice for SAs, pushy customer service approach, mentally draining, no 'off' days (always required to be 100% upbeat), cliquey, severe lack of communication amongst management, favouritism, huge waste of product daily at back-of-house, deafening music (can't hear self or customers), severe lack of positive reinforcement for hardworking SAs, lack of incentive, incentives removed (including full external 'fun' training days), bullying by supervisors, pressure, SAs treated like children, SAs not supported by management even when filing complaint or asking for help, lack of security (!) and more.
As another recent reviewer has said, a lot has changed recently for the worse and management is terrible.
