Overall, good experience - Sales Assistant Lush Employee Review

4.0
Nov 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Lush has a very high reputation which helps me a lot when applying for other jobs in cosmetics. Learn a great amount of knowledge during short period of time Good pay, good shifts and overall good people.

Cons

I feel like if I don't dye my hair, have tattoos or pierced or not a vegetarians/vegans, it's very hard to blend in.

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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