Great, fun place to work - Anonymous employee Lush Employee Review

4.0
Jan 17, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lush has a great, friendly working environment and if you're part-time, there's quite a lot of flexibility in the hours. I loved the fact that you could take home any broken soap and use it, and the staff discount is great!

Cons

Of course there are cons in each job, you're not going to be playing with soap all day! There's quite a bit of washing up to do each night as you put the displays away. Also, I didn't get great training at the start.

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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