Pros
50% staff discount Fun atmosphere Other staff were nice to work with Interesting, usually nice customers Decent bonus scheme
Cons
Too sales-driven; managers would encourage authenticity but in practise cared more about achieving targets Inefficient supervisors; often stood around chatting among eachother, but would pause to give 'feedback' if you weren't with a customer (even if the only customer in the shop just wanted to browse alone) Unorganised management; rotas often published just a day or two before the new week began Some part-time staff were very competitive, some supervisors also seemed to worry about 'getting ahead' Lack of structure within company Below the living wage (despite using its 'ethics' as a marketing tactic) Clear favouritism and lots of cliques