Really fun with amazing training, just started - Sales Assistant Lush Employee Review

5.0
Jun 3, 2017
Recommend
CEO approval
Business Outlook

Pros

50% off Get to try products through testers Going home smelling like lush Through the training learning some great information about looking after your skin hair and you can pass this knowledge on to friends The ethics of the company A good team of people who are always ready to help me as well as the management Great hourly wage

Cons

No cons at the moment, never thought I could enjoy working in retail. When it gets busy though I think the staff should be more aware if they are needed on tills

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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