Flagship is very welcoming - Just started - Sales Assistant Lush Employee Review

5.0
Jun 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Working in the biggest lush store in the world, it can be very busy All the staff are incredibly welcoming, management are very keen on providing feedback to help you improve 50% discount on products Potential bonus every month I wanted to shed my light on my experiences as there are many negative reviews on this branch but I am loving it so far. Training is provided and is very in depth

Cons

It can seem a little daunting to start things off when you don't know a great deal of products, sometimes management can be very strict when it comes to the uniform as greys aren't allowed.

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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