'Clicky' Staff - Christmas Temp Sales Assistant Lush Employee Review

2.0
Jun 22, 2017
Recommend
CEO approval
Business Outlook

Pros

50% discount Other temps were friendly Lovely customers Free samples

Cons

Permanent staff were clicky and would not bother with other temp staff. They often deemed us 'not cool enough' or 'not vegan enough' to hang out with. They only became friendly with me once they realized we hung out in the same places. Got very little hours so low wages. For a company that claim to be Eco friendly, I didn't find their ethos in store in line with that. Even if a product was slightly damaged they wouldn't sell it, as they wanted the producer to get the full money rather than discounted money. Surely it would be better if they got some money rather than none? I also felt they corrupted the damage system, taking home 'damages' just because they wanted them instead of paying for them. I even witnessed supervisors taking samples on nights outs and returning them the next day. Felt I was a number rather than an individual. Hated coming into work.

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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